ACDMA Aged Care Services

CANLEY VALE, NSW79 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 4.0
DementiaCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

69%
25%

Feeling at home

75%
12%
12%

Feeling safe

94%

Follow-up on concerns

56%
19%
25%

Food quality

31%
44%
25%

Having a voice

81%
19%

How the home operates

69%
19%

Independence supported

69%
19%

Staff are caring

50%
31%
19%

Staff competence

69%
19%
12%

Things explained clearly

62%
19%
19%

Treated with respect

62%
31%
Total care minutes217 mins (target: 224)
Target
Registered nurse care minutes41 mins (target: 44)
Target
Did not meet care minute targets

This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 44 minutes delivered by registered nurses.

Use of restrictive practices
71.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
19.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
10.0 (avg: 37.6)Better than most
Avg