AdventCare Whitehorse

NUNAWADING, VIC182 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

44%
56%

Feeling at home

41%
50%

Feeling safe

65%
35%

Follow-up on concerns

21%
68%
12%

Food quality

65%
32%

Having a voice

56%
32%

How the home operates

35%
53%
12%

Independence supported

29%
59%

Staff are caring

56%
44%

Staff competence

41%
50%

Things explained clearly

29%
56%
15%

Treated with respect

50%
50%
Total care minutes206 mins (target: 206)
Target
Registered nurse care minutes44 mins (target: 42)
Target
Met both targets

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
14.0 (avg: 24.4)About average
Avg
Unplanned weight loss
12.0 (avg: 5.8)Below average
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
12.0 (avg: 12.3)About average
Avg