Aegis Hermitage

ELLENBROOK, WAFor-Profit120 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illnessDementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

57%
35%

Feeling at home

43%
35%
13%

Feeling safe

74%
17%

Follow-up on concerns

35%
35%
22%

Food quality

17%
43%
22%
17%

Having a voice

83%
17%

How the home operates

30%
48%
13%

Independence supported

35%
39%
22%

Staff are caring

74%
22%

Staff competence

30%
52%
17%

Things explained clearly

30%
39%
30%

Treated with respect

61%
30%
Total care minutes215 mins (target: 210)
Target
Registered nurse care minutes46 mins (target: 42)
Target
Met both targets

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
15.0 (avg: 24.4)About average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
28.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg