Alexander Campbell House
FORESTVILLE, NSW36 beds
5.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 4.0
Caters for cultural, spiritual or ethical food requirements
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
42%
58%
Feeling at home
67%
17%
Feeling safe
83%
17%
Follow-up on concerns
25%
42%
33%
Food quality
17%
25%
50%
Having a voice
58%
25%
How the home operates
58%
42%
Independence supported
75%
17%
Staff are caring
58%
42%
Staff competence
33%
42%
25%
Things explained clearly
25%
50%
17%
Treated with respect
67%
25%
Total care minutes218 mins (target: 217)
Target
Registered nurse care minutes54 mins (target: 43)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
46.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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