Allawah Special Care Hostel
YARRAWONGA, VICGovernment30 beds
4.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining5.0Q1 2025
5.0Q2 2025
5.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
100%
Feeling safe
92%
Follow-up on concerns
92%
Food quality
58%
33%
Having a voice
92%
How the home operates
83%
17%
Independence supported
100%
Staff are caring
92%
Staff competence
67%
33%
Things explained clearly
100%
Treated with respect
83%
17%
Total care minutes247 mins (target: 210)
Target
Registered nurse care minutes53 mins (target: 43)
Target
This facility delivers 247 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
85.0 (avg: 24.4)Below average
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Falls
42.0 (avg: 31.5)Below average
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Major injury from a fall
6.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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