Alstonville Adventist Aged Care Facility
ALSTONVILLE, NSWNot-for-Profit51 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
85%
Feeling at home
77%
23%
Feeling safe
85%
15%
Follow-up on concerns
69%
31%
Food quality
23%
54%
23%
Having a voice
92%
How the home operates
54%
38%
Independence supported
62%
38%
Staff are caring
77%
23%
Staff competence
38%
46%
15%
Things explained clearly
38%
46%
15%
Treated with respect
46%
46%
Total care minutes214 mins (target: 220)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 214 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
32.0 (avg: 24.4)Below average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
43.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
62.0 (avg: 37.6)Below average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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