Anglicare Donington Court

CASTLE HILL, NSW128 beds
Experience 5.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
5.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

10 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

81%
19%

Feeling at home

94%

Feeling safe

100%

Follow-up on concerns

44%
44%
12%

Food quality

50%
19%
31%

Having a voice

88%

How the home operates

38%
50%
12%

Independence supported

75%
12%

Staff are caring

38%
56%

Staff competence

25%
50%
25%

Things explained clearly

44%
19%
38%

Treated with respect

56%
44%
Total care minutes212 mins (target: 210)
Target
Registered nurse care minutes44 mins (target: 43)
Target
Met both targets

This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
11.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
27.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
Avg