Anglicare Marcus Loane House
WARRIEWOOD, NSW119 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
10 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
93%
Feeling at home
87%
13%
Feeling safe
93%
Follow-up on concerns
73%
27%
Food quality
60%
20%
20%
Having a voice
87%
13%
How the home operates
80%
13%
Independence supported
67%
20%
13%
Staff are caring
87%
13%
Staff competence
73%
27%
Things explained clearly
67%
33%
Treated with respect
87%
13%
Total care minutes219 mins (target: 219)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
32.0 (avg: 24.4)Below average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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