Anglicare SQ Symes Grove Home for the Aged
TAIGUM, QLD105 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
20%
Feeling at home
80%
13%
Feeling safe
80%
20%
Follow-up on concerns
67%
27%
Food quality
67%
13%
20%
Having a voice
67%
33%
How the home operates
40%
53%
Independence supported
73%
20%
Staff are caring
100%
Staff competence
53%
47%
Things explained clearly
60%
40%
Treated with respect
87%
13%
Total care minutes209 mins (target: 209)
Target
Registered nurse care minutes45 mins (target: 43)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
26.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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