Anthem
BOWRAL, NSWFor-Profit125 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
75%
19%
Feeling safe
81%
19%
Follow-up on concerns
44%
56%
Food quality
44%
44%
12%
Having a voice
56%
44%
How the home operates
50%
44%
Independence supported
56%
44%
Staff are caring
69%
31%
Staff competence
44%
56%
Things explained clearly
31%
50%
19%
Treated with respect
62%
38%
Total care minutes211 mins (target: 210)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
12.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
18.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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