Arcare Burnside

BURNSIDE, VICFor-Profit88 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

6 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

53%
41%

Feeling at home

41%
53%

Feeling safe

41%
53%

Follow-up on concerns

41%
47%
12%

Food quality

18%
47%
24%
12%

Having a voice

71%
24%

How the home operates

35%
59%

Independence supported

41%
53%

Staff are caring

71%
29%

Staff competence

41%
47%
12%

Things explained clearly

47%
41%
12%

Treated with respect

47%
53%
Total care minutes226 mins (target: 225)
Target
Registered nurse care minutes46 mins (target: 45)
Target
Met both targets

This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
32.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
23.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
13.0 (avg: 12.3)About average
Avg