Arcare Kanwal
KANWAL, NSWFor-Profit140 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
57%
39%
Feeling at home
82%
14%
Feeling safe
82%
18%
Follow-up on concerns
32%
46%
21%
Food quality
14%
36%
32%
18%
Having a voice
79%
21%
How the home operates
21%
61%
18%
Independence supported
68%
32%
Staff are caring
75%
25%
Staff competence
21%
64%
14%
Things explained clearly
18%
57%
25%
Treated with respect
75%
21%
Total care minutes217 mins (target: 213)
Target
Registered nurse care minutes43 mins (target: 43)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
31.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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