Arcare Mollymook
MOLLYMOOK, NSWFor-Profit90 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
78%
17%
Feeling at home
89%
11%
Feeling safe
78%
11%
Follow-up on concerns
61%
17%
22%
Food quality
22%
44%
17%
17%
Having a voice
94%
How the home operates
50%
28%
22%
Independence supported
67%
17%
11%
Staff are caring
72%
28%
Staff competence
67%
22%
11%
Things explained clearly
72%
17%
Treated with respect
83%
17%
Total care minutes205 mins (target: 201)
Target
Registered nurse care minutes43 mins (target: 42)
Target
This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
9.0 (avg: 12.3)About average
AvgAvg