Arcare Warners Bay

WARNERS BAY, NSWFor-Profit108 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

6 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

85%
15%

Feeling at home

92%

Feeling safe

69%
31%

Follow-up on concerns

54%
38%

Food quality

38%
38%
23%

Having a voice

54%
46%

How the home operates

62%
38%

Independence supported

69%
31%

Staff are caring

69%
23%

Staff competence

46%
54%

Things explained clearly

62%
38%

Treated with respect

69%
31%
Total care minutes189 mins (target: 192)
Target
Registered nurse care minutes40 mins (target: 40)
Target
Did not meet total care minutes target

This facility delivers 189 minutes of hands-on care per resident per day. The government requires a minimum of 192 minutes, including 40 minutes delivered by registered nurses.

Use of restrictive practices
24.0 (avg: 24.4)About average
Avg
Unplanned weight loss
1.0 (avg: 5.8)Better than most
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
Avg