Arthur Blackburn VC Gardens
PORT MACQUARIE, NSW80 beds
4.0
Experience 5.0Compliance 4.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
87%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
67%
33%
Food quality
47%
33%
20%
Having a voice
93%
How the home operates
67%
27%
Independence supported
80%
20%
Staff are caring
93%
Staff competence
67%
33%
Things explained clearly
80%
20%
Treated with respect
87%
Total care minutes217 mins (target: 212)
Target
Registered nurse care minutes53 mins (target: 43)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
49.0 (avg: 24.4)Below average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
18.0 (avg: 12.3)Below average
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