Ashleigh House Hostel
SALE, VIC80 beds
4.0
Experience 5.0Compliance 4.0Staffing 4.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
0.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
81%
12%
Feeling at home
69%
31%
Feeling safe
75%
25%
Follow-up on concerns
62%
25%
12%
Food quality
75%
12%
12%
Having a voice
75%
19%
How the home operates
75%
25%
Independence supported
75%
25%
Staff are caring
88%
12%
Staff competence
88%
12%
Things explained clearly
62%
31%
Treated with respect
81%
19%
Total care minutes227 mins (target: 201)
Target
Registered nurse care minutes49 mins (target: 42)
Target
This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
3.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
23.0 (avg: 24.4)About average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
93.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
15.0 (avg: 12.3)About average
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