Avoca Hostel
AVOCA, VICGovernment10 beds
5.0
Experience 5.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q3 2024
5.0Q4 2024
5.0Q1 2025
5.0Q2 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
86%
14%
Feeling at home
100%
Feeling safe
86%
14%
Follow-up on concerns
57%
43%
Food quality
43%
57%
Having a voice
100%
How the home operates
71%
29%
Independence supported
100%
Staff are caring
100%
Staff competence
14%
86%
Things explained clearly
43%
57%
Treated with respect
100%
Total care minutes205 mins (target: 185)
Target
Registered nurse care minutes100 mins (target: 38)
Target
This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 185 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
50.0 (avg: 24.4)Below average
AvgAvg
Falls
23.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
56.0 (avg: 37.6)Below average
AvgAvg