Bairnsdale Parklands Care Community

BAIRNSDALE, VICFor-Profit90 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

50%
36%

Feeling at home

64%
29%

Feeling safe

86%

Follow-up on concerns

57%
29%
14%

Food quality

29%
50%
14%

Having a voice

71%
14%
14%

How the home operates

36%
36%
29%

Independence supported

93%

Staff are caring

79%
21%

Staff competence

36%
36%
29%

Things explained clearly

43%
14%
36%

Treated with respect

71%
21%
Total care minutes201 mins (target: 208)
Target
Registered nurse care minutes45 mins (target: 42)
Target
Did not meet total care minutes target

This facility delivers 201 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
38.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
29.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
Avg