Baptcare Brookview Community
WESTMEADOWS, VIC90 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
40%
53%
Feeling at home
33%
47%
13%
Feeling safe
40%
33%
20%
Follow-up on concerns
27%
47%
27%
Food quality
13%
53%
33%
Having a voice
40%
60%
How the home operates
27%
60%
13%
Independence supported
47%
47%
Staff are caring
40%
53%
Staff competence
40%
33%
27%
Things explained clearly
20%
53%
27%
Treated with respect
60%
20%
13%
Total care minutes225 mins (target: 223)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
2.0 (avg: 24.4)Better than most
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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