Beechworth Health Service Residential Care Program
BEECHWORTH, VICGovernment60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
85%
15%
Feeling safe
100%
Follow-up on concerns
62%
31%
Food quality
23%
54%
15%
Having a voice
85%
15%
How the home operates
85%
15%
Independence supported
69%
31%
Staff are caring
92%
Staff competence
54%
38%
Things explained clearly
92%
Treated with respect
92%
Total care minutes187 mins (target: 201)
Target
Registered nurse care minutes45 mins (target: 41)
Target
This facility delivers 187 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
35.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
40.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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