Benetas St Laurence Court - Eaglehawk
CALIFORNIA GULLY, VIC67 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
50%
36%
14%
Feeling at home
57%
36%
Feeling safe
57%
36%
Follow-up on concerns
43%
29%
29%
Food quality
21%
43%
29%
Having a voice
64%
29%
How the home operates
29%
57%
14%
Independence supported
64%
36%
Staff are caring
71%
14%
14%
Staff competence
29%
50%
21%
Things explained clearly
29%
36%
29%
Treated with respect
50%
43%
Total care minutes216 mins (target: 209)
Target
Registered nurse care minutes49 mins (target: 43)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
31.0 (avg: 24.4)About average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
39.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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