Benetas St Laurence Court - Kangaroo Flat
KANGAROO FLAT, VIC50 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
54%
23%
23%
Feeling at home
85%
Feeling safe
77%
15%
Follow-up on concerns
38%
38%
15%
Food quality
46%
31%
23%
Having a voice
85%
How the home operates
69%
23%
Independence supported
62%
31%
Staff are caring
77%
15%
Staff competence
38%
38%
23%
Things explained clearly
46%
23%
15%
15%
Treated with respect
69%
31%
Total care minutes222 mins (target: 222)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
6.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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