Bethel Lodge
ASHFIELD, NSW76 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
71%
24%
Feeling at home
76%
24%
Feeling safe
41%
47%
12%
Follow-up on concerns
59%
41%
Food quality
35%
65%
Having a voice
47%
47%
How the home operates
41%
41%
18%
Independence supported
35%
41%
12%
12%
Staff are caring
76%
24%
Staff competence
41%
35%
24%
Things explained clearly
47%
47%
Treated with respect
65%
35%
Total care minutes223 mins (target: 238)
Target
Registered nurse care minutes46 mins (target: 47)
Target
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 238 minutes, including 47 minutes delivered by registered nurses.
Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
20.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
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