BlueWave Living
WOY WOY, NSW159 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
38%
12%
Feeling at home
56%
25%
12%
Feeling safe
81%
12%
Follow-up on concerns
44%
31%
12%
12%
Food quality
31%
31%
31%
Having a voice
44%
38%
12%
How the home operates
44%
44%
12%
Independence supported
69%
12%
12%
Staff are caring
62%
19%
19%
Staff competence
44%
38%
19%
Things explained clearly
38%
44%
12%
Treated with respect
56%
25%
19%
Total care minutes222 mins (target: 200)
Target
Registered nurse care minutes42 mins (target: 41)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
2.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
34.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
AvgAvg