Boandik Kessal
MOUNT GAMBIER, SA72 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
Caters for cultural, spiritual or ethical food requirementsDementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues, 5 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
36%
64%
Feeling at home
57%
36%
Feeling safe
64%
36%
Follow-up on concerns
43%
36%
21%
Food quality
50%
29%
14%
Having a voice
71%
21%
How the home operates
36%
50%
Independence supported
36%
43%
14%
Staff are caring
50%
43%
Staff competence
29%
64%
Things explained clearly
21%
64%
14%
Treated with respect
50%
50%
Total care minutes233 mins (target: 205)
Target
Registered nurse care minutes42 mins (target: 42)
Target
This facility delivers 233 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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