Bolton Clarke Fernhill
CABOOLTURE, QLDNot-for-Profit164 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 4.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
29%
24%
Feeling at home
47%
24%
18%
12%
Feeling safe
76%
18%
Follow-up on concerns
29%
47%
24%
Food quality
12%
29%
47%
12%
Having a voice
76%
18%
How the home operates
35%
41%
24%
Independence supported
59%
35%
Staff are caring
71%
24%
Staff competence
41%
35%
24%
Things explained clearly
41%
47%
12%
Treated with respect
65%
24%
12%
Total care minutes224 mins (target: 216)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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