Bolton Clarke Macquarie View - Bolton Point
BOLTON POINT, NSWNot-for-Profit89 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
85%
15%
Feeling safe
100%
Follow-up on concerns
62%
38%
Food quality
31%
69%
Having a voice
77%
23%
How the home operates
23%
77%
Independence supported
38%
62%
Staff are caring
69%
31%
Staff competence
54%
46%
Things explained clearly
54%
46%
Treated with respect
92%
Total care minutes294 mins (target: 225)
Target
Registered nurse care minutes64 mins (target: 45)
Target
This facility delivers 294 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
16.0 (avg: 12.3)About average
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