Bolton Clarke Rosebrook

ROSEBUD, VICNot-for-Profit91 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

4 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

87%
13%

Feeling at home

60%
13%
20%

Feeling safe

80%
20%

Follow-up on concerns

67%
27%

Food quality

60%
27%

Having a voice

87%
13%

How the home operates

47%
33%
13%

Independence supported

80%
13%

Staff are caring

93%

Staff competence

53%
40%

Things explained clearly

60%
33%

Treated with respect

60%
33%
Total care minutes216 mins (target: 217)
Target
Registered nurse care minutes47 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q4 2024Q2 2025Q3 2025Q4 2025
Use of restrictive practices
20.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
24.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
Avg