Brightwater Birralee

INNALOO, WANot-for-Profit30 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

9 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

58%
42%

Feeling at home

33%
58%

Feeling safe

92%

Follow-up on concerns

100%

Food quality

25%
50%
25%

Having a voice

58%
33%

How the home operates

50%
42%

Independence supported

17%
67%
17%

Staff are caring

67%
33%

Staff competence

42%
33%
25%

Things explained clearly

58%
42%

Treated with respect

50%
42%
Total care minutes221 mins (target: 217)
Target
Registered nurse care minutes46 mins (target: 43)
Target
Met both targets

This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Falls
24.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg