Bupa Ashbury
ASHFIELD, NSWFor-Profit50 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
69%
23%
Feeling safe
92%
Follow-up on concerns
62%
31%
Food quality
38%
38%
15%
Having a voice
92%
How the home operates
38%
46%
15%
Independence supported
92%
Staff are caring
85%
15%
Staff competence
54%
38%
Things explained clearly
77%
15%
Treated with respect
77%
23%
Total care minutes224 mins (target: 218)
Target
Registered nurse care minutes53 mins (target: 44)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
18.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
22.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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