Bupa Maroubra
MAROUBRA, NSWFor-Profit90 beds
4.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 4.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
36%
64%
Feeling at home
57%
36%
Feeling safe
50%
50%
Follow-up on concerns
79%
14%
Food quality
36%
36%
21%
Having a voice
50%
43%
How the home operates
43%
36%
14%
Independence supported
43%
36%
14%
Staff are caring
71%
29%
Staff competence
21%
50%
29%
Things explained clearly
21%
29%
29%
21%
Treated with respect
36%
64%
Total care minutes236 mins (target: 239)
Target
Registered nurse care minutes47 mins (target: 47)
Target
This facility delivers 236 minutes of hands-on care per resident per day. The government requires a minimum of 239 minutes, including 47 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
27.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
31.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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