Bupa Tamworth
NORTH TAMWORTH, NSWFor-Profit106 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
50%
50%
Feeling at home
65%
35%
Feeling safe
95%
Follow-up on concerns
55%
45%
Food quality
25%
50%
25%
Having a voice
90%
10%
How the home operates
35%
60%
Independence supported
65%
30%
Staff are caring
70%
30%
Staff competence
45%
40%
15%
Things explained clearly
50%
30%
10%
10%
Treated with respect
80%
15%
Total care minutes206 mins (target: 221)
Target
Registered nurse care minutes54 mins (target: 45)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
17.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
45.0 (avg: 31.5)Below average
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Major injury from a fall
6.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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