Bupa Woodend
WOODEND, VICFor-Profit113 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
60%
40%
Feeling at home
50%
40%
10%
Feeling safe
80%
20%
Follow-up on concerns
45%
35%
20%
Food quality
15%
80%
Having a voice
85%
How the home operates
35%
60%
Independence supported
40%
55%
Staff are caring
75%
20%
Staff competence
30%
65%
Things explained clearly
60%
35%
Treated with respect
85%
15%
Total care minutes206 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
25.0 (avg: 31.5)Better than most
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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