Bupa Woodville
WOODVILLE, SAFor-Profit108 beds
3.0
Experience 3.0Compliance 4.0Staffing 2.0Quality 3.0
Caters for cultural, spiritual or ethical food requirementsTerminal illnessDementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
48%
43%
10%
Feeling at home
38%
14%
38%
10%
Feeling safe
62%
24%
10%
Follow-up on concerns
33%
33%
29%
Food quality
14%
29%
52%
Having a voice
33%
33%
29%
How the home operates
29%
57%
14%
Independence supported
43%
29%
19%
10%
Staff are caring
52%
38%
10%
Staff competence
29%
52%
19%
Things explained clearly
38%
38%
19%
Treated with respect
48%
43%
10%
Total care minutes223 mins (target: 227)
Target
Registered nurse care minutes43 mins (target: 45)
Target
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
28.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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