Burswood Care Gwen Hardie Lodge
EMU POINT, WAFor-Profit58 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 1.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
77%
23%
Feeling safe
85%
Follow-up on concerns
38%
54%
Food quality
46%
23%
31%
Having a voice
77%
15%
How the home operates
38%
62%
Independence supported
62%
31%
Staff are caring
69%
23%
Staff competence
54%
38%
Things explained clearly
31%
54%
15%
Treated with respect
69%
31%
Total care minutes242 mins (target: 215)
Target
Registered nurse care minutes54 mins (target: 44)
Target
This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
75.0 (avg: 24.4)Below average
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Unplanned weight loss
14.0 (avg: 5.8)Below average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
21.0 (avg: 12.3)Below average
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