Carino Care at Sylvania
SYLVANIA, NSWFor-Profit70 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 5.0
Terminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
85%
15%
Feeling safe
85%
15%
Follow-up on concerns
62%
31%
Food quality
15%
85%
Having a voice
100%
How the home operates
62%
38%
Independence supported
92%
Staff are caring
69%
31%
Staff competence
46%
54%
Things explained clearly
85%
15%
Treated with respect
54%
46%
Total care minutes245 mins (target: 222)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 245 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
3.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
53.0 (avg: 37.6)Below average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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