Carmel Roshana Care

CARMEL, WAFor-Profit120 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 1.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
1.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

64%
21%
14%

Feeling at home

71%
14%
14%

Feeling safe

79%
21%

Follow-up on concerns

43%
36%
14%

Food quality

43%
36%
14%

Having a voice

86%
14%

How the home operates

21%
57%
14%

Independence supported

79%
14%

Staff are caring

79%
14%

Staff competence

21%
71%

Things explained clearly

64%
21%

Treated with respect

79%
14%
Total care minutes210 mins (target: 207)
Target
Registered nurse care minutes48 mins (target: 42)
Target
Met both targets

This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
83.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
37.0 (avg: 31.5)Below average
Avg
Major injury from a fall
5.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
Avg