Caroline Chisholm Nursing Home
LANE COVE, NSWFor-Profit79 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
31%
23%
Feeling at home
38%
38%
23%
Feeling safe
62%
15%
15%
Follow-up on concerns
15%
54%
23%
Food quality
15%
38%
38%
Having a voice
31%
38%
15%
15%
How the home operates
54%
23%
23%
Independence supported
46%
23%
15%
15%
Staff are caring
54%
23%
23%
Staff competence
31%
46%
23%
Things explained clearly
23%
38%
31%
Treated with respect
38%
46%
Total care minutes226 mins (target: 234)
Target
Registered nurse care minutes44 mins (target: 46)
Target
This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 234 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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