Carrum Downs Private Nursing Home

CARRUM DOWNS, VICFor-Profit60 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 compliance issue on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

77%
15%

Feeling at home

62%
38%

Feeling safe

77%
15%

Follow-up on concerns

62%
15%
23%

Food quality

54%
38%

Having a voice

85%
15%

How the home operates

62%
31%

Independence supported

85%
15%

Staff are caring

85%

Staff competence

54%
31%
15%

Things explained clearly

54%
15%
31%

Treated with respect

69%
23%
Total care minutes220 mins (target: 213)
Target
Registered nurse care minutes50 mins (target: 43)
Target
Met both targets

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
35.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
52.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
9.0 (avg: 12.3)About average
Avg