Catholic Healthcare Maranatha Lodge
BATEHAVEN, NSWNot-for-Profit95 beds
4.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
73%
27%
Feeling at home
87%
13%
Feeling safe
93%
Follow-up on concerns
73%
27%
Food quality
80%
20%
Having a voice
100%
How the home operates
67%
33%
Independence supported
93%
Staff are caring
93%
Staff competence
60%
40%
Things explained clearly
87%
13%
Treated with respect
93%
Total care minutes204 mins (target: 200)
Target
Registered nurse care minutes48 mins (target: 41)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 41 minutes delivered by registered nurses.
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
47.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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