Catholic Healthcare St Anne's Aged Care

HUNTERS HILL, NSWNot-for-Profit50 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
Terminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

21 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

62%
31%

Feeling at home

46%
46%

Feeling safe

77%
15%

Follow-up on concerns

62%
38%

Food quality

54%
31%
15%

Having a voice

77%
15%

How the home operates

69%
31%

Independence supported

62%
15%
23%

Staff are caring

62%
38%

Staff competence

46%
54%

Things explained clearly

62%
23%
15%

Treated with respect

62%
31%
Total care minutes230 mins (target: 227)
Target
Registered nurse care minutes54 mins (target: 45)
Target
Met both targets

This facility delivers 230 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
16.0 (avg: 24.4)About average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
Avg