Catholic Healthcare St Francis Aged Care
ORANGE, NSWNot-for-Profit53 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
64%
36%
Feeling at home
57%
29%
14%
Feeling safe
79%
21%
Follow-up on concerns
36%
50%
14%
Food quality
43%
50%
Having a voice
57%
36%
How the home operates
43%
50%
Independence supported
50%
43%
Staff are caring
50%
50%
Staff competence
57%
36%
Things explained clearly
21%
43%
36%
Treated with respect
64%
36%
Total care minutes229 mins (target: 202)
Target
Registered nurse care minutes64 mins (target: 41)
Target
This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
24.0 (avg: 12.3)Below average
AvgAvg