Catholic Healthcare St John's Villa
NEW LAMBTON, NSWNot-for-Profit51 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
Terminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
21 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
31%
Feeling at home
69%
31%
Feeling safe
85%
15%
Follow-up on concerns
62%
23%
15%
Food quality
54%
31%
15%
Having a voice
69%
15%
15%
How the home operates
38%
62%
Independence supported
85%
15%
Staff are caring
69%
31%
Staff competence
62%
38%
Things explained clearly
54%
38%
Treated with respect
54%
38%
Total care minutes204 mins (target: 210)
Target
Registered nurse care minutes55 mins (target: 43)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
15.0 (avg: 24.4)About average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
48.0 (avg: 37.6)Below average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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