Chaffey Aged Care
MERBEIN, VIC100 beds
0.0
Experience 0.0Compliance 0.0Staffing 0.0Quality 0.0
Overall Rating
0.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
0.0How residents experience daily life
Compliance(22% of rating)
0.0Meeting aged care quality standards
Staffing(22% of rating)
0.0Care minutes and staffing levels
Quality Measures(22% of rating)
0.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining3.0Q2 2025
4.0Q3 2025
0.0Q4 2025
0.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
87%
Feeling at home
80%
13%
Feeling safe
80%
Follow-up on concerns
33%
47%
20%
Food quality
33%
47%
13%
Having a voice
80%
13%
How the home operates
53%
33%
13%
Independence supported
67%
20%
Staff are caring
73%
20%
Staff competence
40%
47%
13%
Things explained clearly
40%
27%
33%
Treated with respect
80%
Total care minutes199 mins (target: 201)
Target
Registered nurse care minutes32 mins (target: 41)
Target
This facility delivers 199 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
33.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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