Clovelly Cottage
BORONIA, VICFor-Profit151 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
52%
40%
Feeling at home
76%
20%
Feeling safe
84%
16%
Follow-up on concerns
32%
44%
24%
Food quality
32%
32%
36%
Having a voice
16%
52%
24%
How the home operates
40%
48%
12%
Independence supported
40%
48%
12%
Staff are caring
52%
44%
Staff competence
28%
64%
Things explained clearly
24%
52%
24%
Treated with respect
60%
40%
Total care minutes205 mins (target: 209)
Target
Registered nurse care minutes54 mins (target: 42)
Target
This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
1.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
25.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
AvgAvg