Coffs Harbour Legacy Nursing Home

COFFS HARBOUR, NSW49 beds

Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
No data

How residents experience daily life

Compliance(22% of rating)
No data

Meeting aged care quality standards

Staffing(22% of rating)
No data

Care minutes and staffing levels

Quality Measures(22% of rating)
No data

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

83%

Feeling at home

58%
25%

Feeling safe

92%

Follow-up on concerns

42%
42%
17%

Food quality

42%
17%
33%

Having a voice

42%
33%
17%

How the home operates

67%
17%
17%

Independence supported

75%
17%

Staff are caring

75%
17%

Staff competence

33%
50%
17%

Things explained clearly

42%
33%
25%

Treated with respect

67%
17%
17%
Total care minutes216 mins (target: 223)
Target
Registered nurse care minutes49 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
13.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
15.0 (avg: 12.3)About average
Avg