Craigcare Berwick
BERWICK, VICFor-Profit146 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
86%
10%
Feeling at home
71%
19%
Feeling safe
67%
19%
14%
Follow-up on concerns
57%
33%
10%
Food quality
43%
43%
10%
Having a voice
81%
19%
How the home operates
57%
29%
14%
Independence supported
71%
24%
Staff are caring
81%
10%
10%
Staff competence
48%
43%
10%
Things explained clearly
48%
33%
14%
Treated with respect
67%
29%
Total care minutes213 mins (target: 224)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
7.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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