Craigcare Pascoe Vale
PASCOE VALE, VICFor-Profit140 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
59%
36%
Feeling at home
41%
55%
Feeling safe
77%
23%
Follow-up on concerns
18%
77%
Food quality
23%
50%
27%
Having a voice
64%
32%
How the home operates
32%
64%
Independence supported
41%
45%
Staff are caring
59%
36%
Staff competence
36%
64%
Things explained clearly
41%
45%
14%
Treated with respect
41%
59%
Total care minutes225 mins (target: 224)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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