Dougherty Apartments

CHATSWOOD, NSWNot-for-Profit70 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

43%
50%

Feeling at home

57%
36%

Feeling safe

93%

Follow-up on concerns

57%
43%

Food quality

36%
43%
14%

Having a voice

79%
21%

How the home operates

50%
43%

Independence supported

50%
43%

Staff are caring

86%
14%

Staff competence

36%
64%

Things explained clearly

43%
50%

Treated with respect

79%
14%
Total care minutes209 mins (target: 206)
Target
Registered nurse care minutes46 mins (target: 42)
Target
Met both targets

This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.

Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
12.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg