Eldercare Hope Valley
HOPE VALLEY, SANot-for-Profit137 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illnessCaters for cultural, spiritual or ethical food requirementsDementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
40%
53%
Feeling at home
40%
40%
13%
Feeling safe
67%
33%
Follow-up on concerns
27%
40%
27%
Food quality
27%
27%
47%
Having a voice
40%
47%
13%
How the home operates
27%
60%
13%
Independence supported
27%
33%
33%
Staff are caring
73%
13%
13%
Staff competence
40%
47%
13%
Things explained clearly
13%
53%
33%
Treated with respect
60%
40%
Total care minutes225 mins (target: 215)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
21.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
41.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
13.0 (avg: 37.6)Better than most
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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